Discounting
I found an article published by Miller Heiman that is something all SalesLogix users who work in sales should read. The article pertains to discounting and I'm sure if you are a sales person you've encountered customers asking for discounts.
"Discounting is a fact of life in sales and nearly every organization will inevitably find itself in a situation where discounting becomes a deal breaker, some more than others. There’s nothing wrong with discounting per se but if you are discounting significantly, or too frequently, you should consider the potential that you are contributing to your own commoditization."
This article is brief, informative and worth the read. You can check it out here... (note: this article will expire, so if this topic is of interest read it soon!)
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