Social CRM and cloud computing are topics of discussion.
Today I came across an article published by CRM Magazine that discusses some of the plans Sage announced during Insights, the annual Business Partner Conference. During last week's conference two topics of discussion were social CRM and cloud computing.
"There are positive ways to begin using social methods as a defense, he said -- listening to and learning from the social Web in order to glean what people are saying about your company."
"Sage occupies an uncommon position in terms of cloud computing, essentially challenging the idea -- put forth most often by software-as-a-service vendors..."
If you are interested in reading the entire article, you can do so here...
-Brianna