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Good Training for SalesLogix News

   Get all the latest Good Training news here. Find out about SalesLogix events and Good Training Workshops, keep up on the latest scoop of what is available to help you get the most out of your SalesLogix experience!



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    Jul 27, 2009 - Using the SalesLogix Knowledge Base for v6.2 and Above

    Attend the Workshop - Using the SalesLogix Knowledge Base for v6.2 and Above! Event details: Monday, July 27, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 07-02-2009, 9:37 AM to Good Workshops
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    Attention All SalesLogix Customers Looking for a New ERP System

    Free MAS 500 licenses! I just received a Sage Business Partner email with a new promotion. I have no idea how long the promo lasts, it didn't specify, but here is the deal: Existing Sage SalesLogix Customers: Buy Sage MAS 500 ERP with 5 users and get...
    Posted 07-01-2009, 3:33 PM to The SalesLogix Product Blog
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    SalesLogix v7.5.1 Hot Fix 6

    Currently in testing and coming soon! In the SalesLogix 7.5.1 Web client we found an issue with breaks in group members when there are multiple per-Account group members. The extra rows are reserved but not displayed. This is a known issue, defect number...
    Posted 06-30-2009, 1:09 PM to The SalesLogix Product Blog
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    Today's Workshop - Creating a Contact Process

    Join us! The workshop, "Creating a Contact Process for SalesLogix v6.2 and Above" , is a popular workshop among Good Training members and a great skill to possess. Contact processes make it possible to automate everyday tasks, assign custom processes,...
    Posted 06-29-2009, 9:25 AM to Good Training Announcements
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    Jul 20, 2009 - Using Global Replace to Update Records

    Attend the Workshop - Using Global Replace to Update Records! Event details: Monday, July 20, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 06-26-2009, 10:47 AM to Good Workshops
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    SalesLogix Table Association

    Good Question of the Day, Thursday June 25, 2009. It's Thursday and that means 1 day left of the work week! This week we had a question come in regarding table association, specifically if it is possible to change a table association without deleting...
    Posted 06-25-2009, 4:02 PM to The Best of Good Answers
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    Upgrading to SalesLogix and Use KnowledgeSync?

    A quick tip for you! One of my co-workers recently wrote a blog with a tip for SalesLogix System Admins who are upgrading to SalesLogix v7.5 and use KnowledgeSync. Here is what he wrote: "The Windows user account running the KnowlegeSync service must...
    Posted 06-23-2009, 3:51 PM to The SalesLogix Product Blog
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    Creating a New Sales Process in SalesLogix

    Don't miss today's SalesLogix training workshop! Today at 2pm CST we will hold the workshop, "Creating a New Sales Process for SalesLogix v6.2 and Above" . Don't miss your opportunity to pick up a new skill or improve an existing skill. This workshop...
    Posted 06-22-2009, 9:01 AM to Good Training Announcements
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    Jul 13, 2009 - Campaigns for SalesLogix v6.2 and Above

    Attend the Workshop - Campaigns for SalesLogix v6.2 and Above! Event details: Monday, July 13, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 06-19-2009, 12:14 PM to Good Workshops
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    Undesirable Customers

    You can't win them all, and you don't want to. It is funny to think that there are customers out there that you don't want, especially in the current economic climate. While I don't think anyone would turn down business, there are definitely customers...
    Posted 06-18-2009, 3:17 PM to Good Practices for CRM
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    SalesLogix ERP Link for MAS 500

    An overview just for you. Today one of my co-workers wrote a great blog about SalesLogix ERP Link, and anyone considering using this product should take a look. The blog contains screen shots and the following topics: Overview of Components Configuration...
    Posted 06-17-2009, 1:23 PM to The SalesLogix Product Blog
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    Create New Toolbars and Icons Today!

    Join us for our weekly workshop. Today Good Training will host the workshop, "Creating New Toolbars and Icons for Saleslogix v6.2 and Above" , and if you haven't registered you still have a chance. This workshop will start at 2pm CST and will last approximately...
    Posted 06-15-2009, 10:06 AM to Good Training Announcements
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    Jul 07, 2009 - Creating/Fulfilling Literature Requests for SalesLogix v6.2 and Above

    Attend the Workshop - Creating/Fulfilling Literature Requests for SalesLogix v6.2 and Above! Event details: Tuesday, July 07, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 06-12-2009, 12:29 PM to Good Workshops
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    Social Media and Your Business

    10 steps to gain success. Ah, social media, the phenomenon that has been picking up speed and gaining attention is the past year or so. You can't ignore it, it is everywhere and engages every type of person. Even if you don't tweet on Twitter, or status...
    Posted 06-11-2009, 3:31 PM to Good Practices for CRM
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    Get The Information You Need From Your Customer

    And deliver the appropriate solution. Today I read a Sales Performance Tip from Miller Heiman that struck a cord. If you haven't noticed, there is information available for almost every single topic you can imagine. I can find information to many random...
    Posted 06-10-2009, 4:31 PM to Good Practices for CRM
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    Ownership of Records in SalesLogix

    A bit of advice... Recently Dale Richter, certified SalesLogix trainer and the voice behind our workshops, shared some infomation about setting up record ownership in SalesLogix that I thought I should pass along: I had a question today from a customer...
    Posted 06-09-2009, 4:34 PM to Good Practices for CRM
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    Creating Groups for SalesLogix - Don't Miss Out

    Today's workshop! If you haven't signed up for today's workshop, "Creating Groups for SalesLogix v6.2 and Above" , you still have time to register. Creating groups is a great skill to possess and one I encourage you to develop. Join/register here... -Briann...
    Posted 06-08-2009, 12:27 PM to Good Training Announcements
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    Jun 29, 2009 - Creating a Contact Process for SalesLogix v6.2 and Above

    Attend the Workshop - Creating a Contact Process for SalesLogix v6.2 and Above! Event details: Monday, June 29, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 06-04-2009, 10:42 AM to Good Workshops
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    American Date Format; Using SLX to Track Donors

    Good Questions of the Day, Wednesday June 3, 2009. Today we had 2 great questions come in that I think are worth mentioning: One user is seeing the American date setting when it should be set for the U.K. A Good Training sponsor/SalesLogix expert helped...
    Posted 06-03-2009, 3:25 PM to The Best of Good Answers
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    SalesLogix Mobile Promotion is Available Now!

    Don't miss out on these prices... Besides the SalesLogix Concurrent license promo, Sage has another offer that will be good through June 30, 2009 - discounted SalesLogix Mobile user packs. The user packs include an Enterprise level Mobile server which...
    Posted 06-02-2009, 4:45 PM to Good Training Announcements
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    SalesLogix v7.5 and IE8

    Some information about compatibility. One of my co-workers shared some information regarding the compatibility of SalesLogix v7.5 and IE8 that I thought I should pass on - "The shipping version on IE8 has a compatibility view button allowing users to...
    Posted 06-01-2009, 3:59 PM to The SalesLogix Product Blog
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    Sage Announces New Payment Option

    Don't wait for checks to go through the mail. Happy Friday! Today I received an email communication from Sage with an announcement for a new payment option, and it goes something like this - Check by Phone Over the next several weeks, Sage will be making...
    Posted 05-29-2009, 4:20 PM to Good Training Announcements
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    SalesLogix v7.5.2 and SalesLogix v8.0

    What to expect and when... Today I attended a Sage Business Partner call which focused on the future of SalesLogix, namely the next 2 releases - SalesLogix v7.5.2 and SalesLogix v8.0. Sage put somewhat of a gag order on the BP audience but I think I can...
    Posted 05-28-2009, 4:09 PM to The SalesLogix Product Blog
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    SalesLogix Mobile v5.5 PowerPoint Presentation

    More Good Content added. I've added another file to Good Content , this time it is a PowerPoint presentation of SalesLogix Mobile v5.5 from Sage. I like this presentation because it does a nice job of calling out the new features and the direction that...
    Posted 05-27-2009, 3:35 PM to Good Content Alert
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    SalesLogix Mobile v5.5 Product Brief

    New information added to Good Content. Now that SalesLogix Mobile v5.5 is available Sage has created a new product brief. I have posted this information to Good Content so that you can have the first look! This brief has a nice overview of the features...
    Posted 05-26-2009, 5:11 PM to Good Content Alert
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    Jun 22, 2009 - Creating a New Sales Process for SalesLogix v6.2 and Above

    Attend the Workshop - Creating a New Sales Process for SalesLogix v6.2 and Above! Event details: Monday, June 22, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 05-22-2009, 2:16 PM to Good Workshops
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    Sage Insights Business Partner Conference

    Social CRM and cloud computing are topics of discussion. Today I came across an article published by CRM Magazine that discusses some of the plans Sage announced during Insights, the annual Business Partner Conference. During last week's conference two...
    Posted 05-21-2009, 4:38 PM to Good Training Announcements
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    Scheduling Time With a Prospect

    Some dos and don'ts. There are so many ways to get in contact with people these days - phone (landline and cell), email, text message, IM, social networks, etc. - that it would seem as though getting in contact with a prospect would be easy. Often it...
    Posted 05-20-2009, 4:33 PM to The SalesLogix Product Blog
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    Folder Sharing in SalesLogix

    Get it right... Having a shared folder that all SalesLogix users have access to allows for useful features such as sharing attachments and library files. While it may seem simple...
    Posted 05-19-2009, 4:33 PM to The SalesLogix Product Blog
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    Importing a Group of Leads - Today's Workshop

    There is still time to join! If you haven't signed up for today's workshop don't worry, there is still time. "Importing a Group of Leads for SalesLogix v7.0" is a great workshop for users on SalesLogix v7.0 and above that would like to learn the art of...
    Posted 05-18-2009, 10:17 AM to Good Training Announcements
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    Jun 15, 2009 - Creating New Toolbars and Icons for SalesLogix v6.2 and Above

    Attend the Workshop - Creating New Toolbars and Icons for SalesLogix v6.2 and Above! Event details: Monday, June 15, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 05-15-2009, 2:06 PM to Good Workshops
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    25% Off SalesLogix Concurrent Licenses

    Starting now! Sage recently announced that SalesLogix Concurrent licenses will be 25% off. This offer is availabe immediately and will last until June 30, 2009. Concurrent licenses are beneficial because they give more users access to SalesLogix and the...
    Posted 05-14-2009, 3:46 PM to Good Training Announcements
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    1,100 Members

    Another milestone reached. One of the goals of Good Training is to have the largest membership of SalesLogix end-users on the web. A large memberships means more opportunities to share information with other SalesLogix users who are experiencing the same...
    Posted 05-13-2009, 3:18 PM to Good Training Announcements
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    SalesLogix Mobile v5.5 Screenshots

    I figured it out... Last week I wrote a blog about the coming release of SalesLogix Mobile v5.5 and I attempted to attach some screenshots, but failed. After messing around with some folders and whatnot I have solved my issue and am now able to present...
    Posted 05-12-2009, 4:23 PM to The SalesLogix Product Blog
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    Saving Outlook Emails and Scheduling Follow-ups

    Today's workshop. If you are using SalesLogix Outlook integration I hope you are utilizing the ability to schedule follow-up activities from your emails. If you are not, you should join us for today's workshop, "Saving Outlook Emails and Scheduling Follow-up...
    Posted 05-11-2009, 9:09 AM to Good Training Announcements
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    Jun 08, 2009 - Creating Groups for SalesLogix v6.2 and Above

    Attend the Workshop - Creating Groups for SalesLogix v6.2 and Above! Event details: Monday, June 08, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 05-08-2009, 11:25 AM to Good Workshops
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    Opportunity - Sales Processes

    Good Question of the Day, Thursday May 7, 2009. This week we had a great question come in regarding Sales Processes and how to get users to follow the processes in place. I think this topic is something many companies struggle with and I am glad it was...
    Posted 05-07-2009, 3:23 PM to The Best of Good Answers
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    SalesLogix Mobile v5.5 - Update

    Screenshots! Today I attended a Sage Business Partner call regarding SalesLogix Mobile v5.5. When went through a high level overview of the new features and I must say, there are some great things coming. The release schedule for SLX Mobile v5.5 is still...
    Posted 05-06-2009, 4:02 PM to The SalesLogix Product Blog
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    4 Steps to Get Marketing Back on Track

    Keep your current customers. Budgets are being slashed in all areas, and marketing isn't excluded. The pressure to retain current customers, while at the same time do more with less resources, can seem overwhelming. Even so, now is a great time to make...
    Posted 05-05-2009, 11:54 AM to Good Practices for CRM
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    Create a New Opportunity in SalesLogix

    Learn how today! Today we will feature the workshop, "Creating a New Opportunity for SalesLogix v6.2 and Above" , and if you hold a sales position you don't want to miss it! Creating opportunities enables you to collect and analyze important sales info...
    Posted 05-04-2009, 9:28 AM to Good Training Announcements
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    SalesLogix Mobile v5.5 Release Schedule

    Just a couple of weeks! It's Friday, which is always a cause for celebration. I hope you all have plans for a fun and relaxing weekend! I received an email today from Sage regarding the release schedule for SalesLogix Mobile v5.5: May 8th – RTM May 11th...
    Posted 05-01-2009, 11:48 AM to The SalesLogix Product Blog
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    Want to Avoid Duplicate Ticket Numbers in SalesLogix?

    Follow these two suggestions... Previously, I didn't think that it was possible for SalesLogix to create duplicate tickets. I was wrong, but you can avoid having this happen to you. The chance of creating duplicate tickets can occur in 2 situations: A...
    Posted 04-30-2009, 4:12 PM to Good Practices for CRM
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    The Cost of Sales Support

    How much is it costing you? Well, sales support probably doesn't directly cost you anything. But what about the cost to the business, and inadvertently you? These days there is a lot of belt tightening, and reigning in sales support is another area to...
    Posted 04-29-2009, 4:48 PM to Good Practices for CRM
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    Conditional Import

    Good Question of the Day, Tuesday April 28, 2009. Importing Leads and Contacts is an important function of SalesLogix and one which many companies use in a variety of ways. Some companies import a couple Leads or Contacts a month, others import hundreds....
    Posted 04-28-2009, 3:16 PM to The Best of Good Answers
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    Best Practices for SalesLogix Imports

    Clean data before you import is key. Welcome back to another week of work! Recently Dale Richter, the man behind our training workshops, wrote an article about importing data into SalesLogix. The article, "Preparing a Spreadsheet for Import" , offers...
    Posted 04-27-2009, 1:39 PM to Good Practices for CRM
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    Protect Your Existing Customer Base

    So you don't have to look for new ones. Happy Friday!!! The best day of the work week... It is much easier to keep an existing customer then to go and find a new one. What are you doing, if anything, to ensure that your current customers don't jump ship?...
    Posted 04-24-2009, 12:37 PM to Good Practices for CRM
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    New SalesLogix Mobile White Paper

    Released April 2009. Recently Sage released an updated version of their SalesLogix Mobile CRM white paper, and I have posted it to Good Content . This white paper covers topics such as general Mobile CRM, 7 key considerations when implementing mobile...
    Posted 04-23-2009, 1:56 PM to Good Content Alert
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    ISM's Top 15 CRM Award 2009

    SalesLogix does it again...11 years running. ISM, Inc. selected SalesLogix as a winner of their Top 15 CRM Small and Medium Business Software Award for 2009. This makes the 11th straight year that SalesLogix has earned this award. Winners are picked based...
    Posted 04-22-2009, 10:19 AM to Good Training Announcements
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    SalesLogix v7.5.1 Overview

    New brochure added to Good Content. Today I added a new brochure to the Good Content area of Good Training - SalesLogix v7.5.1 Overview . This brochure gives a nice synopsis of how SalesLogix v7.5.1 can improve your business, as well as providing some...
    Posted 04-21-2009, 4:31 PM to Good Content Alert
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    Jun 01, 2009 - Creating a Contact Process for SalesLogix v6.2 and Above

    Attend the Workshop - Creating a Contact Process for SalesLogix v6.2 and Above! Event details: Monday, June 01, 2009 From 2:00 PM Central to 2:30 PM Central (7:00 PM GMT to 7:30 PM GMT) See Workshop Details Register Today!...
    Posted 04-17-2009, 3:30 PM to Good Workshops
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