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So What is a Contact Process?

Automatic Instead of Manual!

Contact Processes are a seldom used but powerful feature of SalesLogix.  When set up correctly, Contact Processes can make life easier for the end user.  Would you like life to be a bit easier?  Key features of Contact Processes include:

  • Standardize and automate key elements of regular customer contact processes
  • Automate scheduling of follow-up activities such as mailings and phone calls
  • Add decision points and conditional requirements before events are triggered
  • Assign custom processes — such as 'Trade Show Lead' — to unique prospect groups

Only SalesLogix users with administrative rights can create Contact Processes, so if you're interested speak to your administrator.  If you have administrative rights and are interested in learning more about creating a Contact Process visit our On Demand training here...

-Brianna
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Published Wednesday, September 19, 2007 2:10 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.