Avoid as Many Problems as Possible.
Many of you have felt the pain of an upgrade, somehow things seem to go awry. However, many of the major problems that are encountered during an upgrade can be avoided leaving just a few areas that need attention. Today I found a good article from CRM Magazine that outlines 6 keys to a successful CRM upgrade that you may find useful. Be prepared for the next upgrade you perform and check out the article here...
-Brianna
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