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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

CRM Best Practices Are Important

Best Practices Aren't Being Practiced!

According to Forrester Research's "CRM Best Practices Adoption," many businesses continue to struggle when it comes to adopting and using CRM capabilities.  When there is so much information about CRM, why is this happening?

"...many of the 260 executives polled rated their companies' performance in 11 key areas to be poor or below average."

If this sounds like your organization, it may be time to re-evaluate your goals and compare them to CRM best practices.  With a little hard work you will be to identify the areas where you are lagging and create an action plan to close the gaps.  Read the full article here... 

Have a great week!

-Brianna
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Published Monday, February 11, 2008 2:18 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.