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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

Behavioral Analytics

E-commerce and website behavior.

It's Friday and I hope everyone has had a good week.  Maybe this weekend you are thinking about doing some shopping, possibly online shopping.  Do you know what you like and dislike about the e-commerce sites you visit?  Do you wish your online shopping experience was more personalized?  These are questions many e-marketers, possibly you, are trying to answer.

"However, as the medium of ecommerce continues to mature, eshoppers will demand a more personalised and comfortable shopping experience and will be less likely to accept websites that present 'confusing', 'intrusive' or 'irrelevant' content."

I found an article published at MyCustomer.com that discusses behavioral analytics and the personalization of e-commerce - light reading for your Friday.  Have a fun and exciting weekend!

-Brianna

Published Friday, March 28, 2008 2:07 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.