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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

Business Intelligence and CRM

Business intelligence not just a "nice addition".

Years ago, business intelligence (BI) technology was something that most companies were not tapped into - it was on the wish list but not a high priority.  Times are changing and the ability for a company to access BI analytics is fast becoming the norm.

"Analytics are becoming mainstream as companies are linking together CRM, ERP, and supply chain management systems," Walker added. "Companies are using real-time information to make decisions [on] process, production, and pricing."

I found a great article published by CRM Magazine that highlights trends reported at the Gartner Business Intelligence Summit '08.  The article covers the the future of BI technology and what it means for an increasingly data dependent business decisions.  The article is short, sweet, and highlites the major points of business intelligence technology.  Enjoy!

-Brianna

Published Friday, April 04, 2008 8:00 AM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.