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Good Practices for CRM

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Price Cuts as a First Defense?

Not always the best strategy.

As economies around the world weaken it is natural for businesses to try and determine the best way to stay profitable.  Often the first strategy that a company comes up with is price cuts.  Now is this the best strategy? Possibly not.

"Simply put, when the economy rebounds, businesses that slashed prices may find it difficult to garner the same pre-recession prices they once demanded and undo any damage the discounting pricing strategy caused their brands."

I found an article published by CRM Magazine that highlights the downfall of price cuts, especially when the cuts are internal and affect quality assurance.  As many of you know the customer's perceived quality of a service or product can determine whether they continue to purchase a company's offerings when times are tough.  Check out the article about the impact of price cuts.

-Brianna

Published Tuesday, April 15, 2008 2:41 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.