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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

Proactive Innovation

Break the rules to compete.

No, not anything underhanded, just buck traditional wisdom to put yourself ahead of the game. 

Most of us have heard the sayings, "If it ain't broke, don't fix it" and "Look before you leap", but sometimes this isn't the best advice.  I read an article today in CRM Magazine that points out 9 different contrarian examples for differentiating customer service from the competition.  Read "Break the Rules to Win Competition."

Have a wonderful weekend!

-Brianna

Published Friday, September 12, 2008 1:03 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.