December 2008 - Posts

• Wish You Could Telecommute?

  There is a downside. If you are like me, there are mornings when you wish more than anything that you worked out of the comfort of your own home. It's not that I don't like my co-workers, I really do, but when the weather is bad or I'm running late I Read More... Posted Tuesday, December 30, 2008 10:48 AM by Brianna Ojard | 1 Comments

• Negotiate With Skill

  Don't argue over price. How many of you have argued over price with your customer just as you were about to close a sale? I bet everyone in a sales position has had this experience. Not only does arguing over price prolong the close of your sale it can Read More... Posted Tuesday, December 23, 2008 1:53 PM by Brianna Ojard | 0 Comments

• Identify And Hold On To Your Key Accounts

  Not all customer departures produce the same affect. Now, more than ever, it is important to hold onto key/strategic accounts. The investment you make in your customers can determine whether your organization sinks or swims, but there is only so much Read More... Posted Wednesday, December 10, 2008 2:13 PM by Brianna Ojard | 0 Comments

• Successful Project Managers

  6 Key Attributes. Project management requires a varied skill set, and not everyone is equipped to effectively execute a project to the satisfaction of his/her customer. While there are many attributes that successful project managers should possess, I Read More... Posted Monday, December 08, 2008 2:07 PM by Brianna Ojard | 0 Comments

• Leave A Good Voicemail

  Strategies to increase your call back rate. Leaving voicemails for customers/potential customers, that is something I'm sure everyone is familiar has done. I'm sure everyone has had the joy of not receiving a call back as well. Obviously there will be Read More... Posted Thursday, December 04, 2008 1:11 PM by Brianna Ojard | 0 Comments

• What Drives Customer Experience?

  A new study says value, not price. I'm sure most of you have heard the official word - the United States has been in a recession since December 2007. This has many companies and consumers scrabbling, trying to figure out how to stay afloat. The question Read More... Posted Wednesday, December 03, 2008 1:19 PM by Brianna Ojard | 0 Comments