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Good Practices for CRM

This blog focuses on best practices for ultimate CRM success!

Maximize Your Online Sales

5 Steps that will work in any economy.

As the prevalence of e-commerce grows it is important that you begin to figure out what works for your customers and what doesn't.  Today I read an article published by CRM Magazine that highlights 5-steps that you should take to maximize your online sales and create happy customers:

  1. Deploy product comparison tools
  2. Create customer ratings and review facilities
  3. Personalize
  4. Link the online and offline experience
  5. Searchandise

If you are interested in reading the full article you can do so here...

-Brianna

Published Thursday, February 05, 2009 1:47 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.