April 2009 - Posts

• Want to Avoid Duplicate Ticket Numbers in SalesLogix?

  Follow these two suggestions... Previously, I didn't think that it was possible for SalesLogix to create duplicate tickets. I was wrong, but you can avoid having this happen to you. The chance of creating duplicate tickets can occur in 2 situations: A Read More... Posted Thursday, April 30, 2009 2:12 PM by Brianna Ojard | 0 Comments

• The Cost of Sales Support

  How much is it costing you? Well, sales support probably doesn't directly cost you anything. But what about the cost to the business, and inadvertently you? These days there is a lot of belt tightening, and reigning in sales support is another area to Read More... Posted Wednesday, April 29, 2009 2:48 PM by Brianna Ojard | 0 Comments

• Best Practices for SalesLogix Imports

  Clean data before you import is key. Welcome back to another week of work! Recently Dale Richter, the man behind our training workshops, wrote an article about importing data into SalesLogix. The article, "Preparing a Spreadsheet for Import" , offers Read More... Posted Monday, April 27, 2009 11:39 AM by Brianna Ojard | 0 Comments

• Protect Your Existing Customer Base

  So you don't have to look for new ones. Happy Friday!!! The best day of the work week... It is much easier to keep an existing customer then to go and find a new one. What are you doing, if anything, to ensure that your current customers don't jump ship? Read More... Posted Friday, April 24, 2009 10:37 AM by Brianna Ojard | 0 Comments

• Keep Your Competitors at Bay

  4 Key Moves Happy Friday! Another week has come and gone and I thought we could end this one with some tips to keep your competitors from overtaking your business. I found an article published by Small Biz, and division of Business Week, which shares Read More... Posted Friday, April 10, 2009 12:57 PM by Brianna Ojard | 0 Comments

• Fill Your Sales Funnel

  And don't get caught up in negativity. Despite the negative news about the economy that we hear on a regular basis, there are still potential customers that are looking for the products/services we offer. The challenge is finding these potential customers Read More... Posted Thursday, April 09, 2009 9:50 AM by Brianna Ojard | 0 Comments

• Create Loyal Customers

  What is loyalty? Well, let's talk about what loyalty isn't. According to a keynote speaker at the Customer Experience Summit in Chicago, loyalty isn't: "Satisfaction, retention, or mere loyalty programs." Loyalty goes deeper and plays on your customer's Read More... Posted Wednesday, April 01, 2009 2:08 PM by Brianna Ojard | 0 Comments