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The SalesLogix Product Blog

New KnowledgeSync EventPaK for SalesLogix

Available now!

New Advanced EventPak for Sage SalesLogix

Vineyardsoft is pleased to announce the availability of a new “Advanced” KnowledgeSync EventPak for users of Sage Software’s SalesLogix CRM solution. Available at no cost to SalesLogix clients and business partners, this EventPak is designed as a complement to the existing “Basic” pak, and expands on the CRM business conditions that are monitored & responded to by the KnowledgeSync solution.

The SalesLogix Advanced EventPak contains over 70 pre-configured business conditions that KnowledgeSync will identify within the SalesLogix solution. Among the new conditions monitored are:

  • Activities starting in ‘x’ minutes
  • Contracts starting or ending
  • Defects that are reported
  • Too few tasks completed per rep
  • Opportunities not updated in ‘x’ days
  • Opportunities requiring follow-up today
  • Opportunities realizing a low percentage of forecast
  • Library docs expiring
  • Literature fulfillment requests
  • Sales literature that expires
  • Sales dollars per lead source
  • Abnormally high or low pipelines
  • New product pricing
  • RMA (Return Material Authorization) tracking
  • Abnormal number of support tickets
  • Abnormal number of tickets per problem area, priority, urgency, etc.
  • Tickets with expired service contract
  • Tickets with solution urgently needed
  • Tickets whose status changes

The Advanced EventPak for Sage SalesLogix is available for free download from the Vineyardsoft web site at http://www.vineyardsoft.com/downloads.php (The KnowledgeSync “basic” EventPak for SalesLogix is also available from this site.)

-Brianna

Published Tuesday, September 08, 2009 2:08 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.