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The SalesLogix Product Blog

Info About SalesLogix Workgroup Log Files

Moving to a Citrix or Terminal Server Connection?

A blog post from our support team:

"The SalesLogix WGLogs folder contains all the files the system has created for syncing data from the main database to remote users.  If you have installed the Synchronization server and ran an initial sync these log files will continue to build in the WGLogs folder until the sync server runs and removes all but the active log file.

If you have decided to go with a Citrix or terminal server connection instead of remote users this is what you will need to do to stop the flow of WGLog files -

Open the Administrator and remove the Logging path from the existing sync server.  This one step should stop the files from building but as an extra precaution I would recommend removing any sync service from the sync automation tab and disabling the SalesLogix Synchronization service within the Services.  Finally, if you are still concerned with log build up, run a script in the administrator that removes the synchronization server license from the licenses table.   Your last steps to clean up everything neatly and tidy are removing the files from the WGLogs folder as well as the Infiles, Outfiles, and Archives.   Make sure to leave the Libary and Documents folders as they stand so network users can access them." 

-Brianna

Published Tuesday, October 27, 2009 2:16 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.