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The SalesLogix Product Blog

Mail Merge Issue in SalesLogix Web v7.5.1

And the resolution.

Recently we had a client run into an issue with Mail Merge in SalesLogix v7.5.1 Web, and it went something like this:

"We had a web client user successfully using Mail Merge on a test web installation but after production was put into place Mail Merge failed.  With a little digging we discovered the initial download to install the Active Mail components places a .dll, Slxemailnotifier.dll, in the Windows\system32 dir and writes a registry setting detailing what web site the SLXclient opens.   The solution is to rename the Slxemailnotifier.dll, loggin to the SalesLogix web site using Active Mail.  There you will be prompted to download the Active Mail components again. Now the Mail Merge components will correctly point to the production web site."

-Brianna

Published Tuesday, November 10, 2009 2:11 PM by Brianna Tinjum
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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.