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The SalesLogix Product Blog

Sage SalesLogix Maintenance and Support

Revamped and renamed, coming in 2010.

Sage has changed the way maintenance and support is offered to SalesLogix customers through what they are hoping to be a simplified program.  The new offering, called Sage Business Care, has 3 different levels:

  • Gold provides the highest level of customer support, including Software Assurance, automatic software upgrades, and the fastest access to unlimited product support and advice from our most capable customer service representatives.
  • Silver includes Software Assurance and a specified number of support calls.
  • Bronze offers Software Assurance and online, self-service help.
Sage Business Care will be rolled out to SalesLogix customers sometime during 2010.  Contact your Business Partner if you have questions.

-Brianna
Published Tuesday, May 25, 2010 2:37 PM by Brianna Tinjum

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About Brianna Tinjum

I am happy to say I love my job! Everyday there is a new challenge and something new to learn, it keeps things interesting. I was very happy when we started Good Training because it gave me an opportunity to help people and share knowledge. Outside of the office I enjoy being active. When weather permits you may catch me riding my bike around the lakes of Minneapolis or hiking in Northern Minnesota. In the winter I get out snowboarding as much as possible and I always try to take a trip to the mountains. I made it out to Bridger Bowl in Bozeman, MT at the end of February 2008 and it was a fantastic time! Year round I participate in dance and yoga classes to mix things up. I love watching movies and you could say I may have seen too many. :) I also have a passion for reading - if I find a good book it can consume all of my free time.