Here is what when wrong...
My co-worker recently wrote a blog about why you might not have attachments when a new SalesLogix Remote database is created:
"This problem is usually due to not setting the Send Attachments option
when creating a new database.
Here are your options. You can re-cut the Database and select the Send
Attachments or you can copy the Attachments folder from the Central site
to the remote user. There is no way to request re-synchronization of
If you are missing attachments in remote db now you know why and what to do.