Hello,

Can you tell me how to set a default value for a field and how to make a field required?

Thanks.

 

Hi Tim,

Thanks for the question.  There are many ways to accomplish what you are asking for, I'll give you one example:

1. Create a picklist field
2. Add a picklist to the picklist field
3. Set a default value in the picklist and it will automatically populate the field

*In the properties of the field you can select a checkbox that will make the field required.

Let me know if this works for you, good luck!

-Brianna

Thanks Brianna,

I guess I should have been more specific.  In this case, I'm trying to set a default for the Urgency field in the ticket details screen.  This field is a popup edit, not a picklist, so I don't see any way of setting a default value on it.
 

I was able to find the solution.  I thought this would be accomplished somewhere in the architect.  But the Urgency default is set somewhere else entirely. 

Admin, Systems, Offices, Service and Support, Urgency. 

Hi Tim,

Thank you for sharing this with the members of Good Training.  I am sorry I was unable to provide you with an answer this time around but I hope you'll contine posting questions and using Good Training as a SalesLogix resource.

-Brianna