Good Afternoon,

 Today during our Webinar today, a question was posted....

What is the best practice for deleting a group that is no longer needed.  Delete from SalesLogix client or Architect?  Denise Greenhaw - HNI

You can certainly delete the group from SalesLogix client if you are the owner of the group. However, if you are the Administrator and trying to clean up groups that individuals have created and are not using. I would suggest deleting them from the Architect.

Have a great day!!

Dale

I have some groups that are not showing in the Architect or Administrator but are showing in the Sales Client (and in the Plugin table in the database). How can I delete these? When I delete them in Sales Client by logging in as an Administrator they still appear for other users.

Cheers,

 Matt

I have had this before actually, I just deleted the group staright from the plugin table.

Delete From sysdba.plugin where name = 'enter group name here' and type = '8'

Run the above SQL within the SalesLogix administrator if you have remote users.

Regards, Adam Travers

Thanks Adam,

Have you got a link to any other material which can confirm that this is an appropriate way to do it? I need something to show my boss because otherwise I will have to run a complete regression test (not a nice option) after I make the changes. :S

Matt

Its not really the appropriate way to do it but I dont think you have much choice. What version of SalesLogix are you running? it could be a known bug which has been resolved in a hotfix/service pack.

Im unable to find anything in the known issues for that era of SalesLogix but if I do see anything I will let you know.

Regards, Adam