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Activities -Confirmations tab-

Last post 05-27-2008, 2:45 PM by Seth Greenspan. 1 replies.
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  •  05-27-2008, 11:17 AM 1203

    Activities -Confirmations tab-

    Hello there,

    Has anybody ever experienced any problems with the Confirmations tab on the Activities screen?

    Several of my users are getting an error (Microsoft error Send/Don't send a report) when clicking on this tab, and Saleslogix closes down.

    The problem is, when this tab has been selected once , it is then selected by default... therefore  every time the user tries to re-open the Activities screen, Saleslogix crashes...

    Is there a way to de-select this tab as the default tab?

    Some of my users experiencing this issue haven't got any activities displayed here,
    but one user has loads of activities appearing under this tab, and it's one particuliar activity that's causing the issue for her. When we select this activity, slx crashes. We can't delete it, right click crashes the client as well. We believe that this activity was deleted at some point by the other user, who scheduled it.

    Would anybody have an idea on how I could get rid of this particuliar activity?

    Has anybody had similar issues? I haven't seen it in the KI... 

     Thanks,

     Alex

    Slx7 Sp1

     

  •  05-27-2008, 2:45 PM 1208 in reply to 1203

    Re: Activities -Confirmations tab-

    I am NOT technical, but something like this happened to me using the web client in SLX 7.x.  Turned out there was some kind of corruption or something on an activity to be confirmed.  Sorry I can't be of more help.  We had to contact our SalesLogix partner to dig into it for us.  It did get fixed though.
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